Privacy Policy

1. General

This privacy policy sets out the policies and practices of Adams Company Group (“Adams”) in the collection, use, sharing and protection of customers’ personal information. Adams may update or change this policy and these changes will be posted in Adams’ website.

2. Collection of Customer’s Personal Information

a) For the purpose of carrying on Adams’ business including sale, provision, registration and advertisements of Adams business and related products and services, Adams will collect your personal information when you:

(i) purchase a product from Adams through the telephone, online or through Adams’ authorized dealers or agents;

(ii) subscribe or register a service of Adams (including registration or subscription of the service at Adams, through the telephone or on-line or through Adams’ authorized dealers or agents);

(iii) enquire information about a product or service from Adams;

(iv) contact Adams with an enquiry or complaint;

(v) enter any promotions, competitions, prize draws through Adams’ services;

(vi) use Adams’ products or services; or

(vii) take part in market research.

(viii) use Adams’ networks (mobile / broadband or others).

3. Types of Personal Data Collected

a) For the purpose of carrying on Adams’ business including sale, provision, registration and

administration of Adams’ related products and services (including relevant

on-line services), the information that Adams collects include but is not limited to the following:

(i) your name;

(ii) email address(es);

(iii) contact number(s);

(iv) company, industry, telephone number(s) and address(es);

(v) an email or letter you send to Adams; and other records of any contact you have with


b) In support of our services and other services provided by Adams’ business partners, advertisers, charity associations and non government organizations, information may be automatically collected by Adams including but not limited to:

(i) the telephone numbers and/or email addresses of calls, emails and other

communications made and received by you and the date, duration, time and cost of such


4. Use of Customers’ Personal Information

Adams may use and analyse your information for the following purposes including but not limited to:

(i) for the daily operation of the Adams’ services provided to customers;

(ii) processing your order and providing the products and services that you have bought from Adams and

keeping you updated with the progress of your order;

(iii) keeping you updated of Adams’ latest offers or promotions;

(iv) marketing the following products and services (in respect of which Adams may or may not be remunerated):

All products or services by Adams; products and services offered by Adams’ business partners, advertisers, charity associations and non government organizations including travel, dining, entertainment, apparel, health & beauty, education, household, transportation, banking, insurance and other consumer products and services.

(v) assisting you with any products or services enquiries, including investigating and resolving service affecting issues and dealing with any billing queries you may have;

(vi) billing you for using Adams’ products or services;

(vii) carrying out research and statistical analysis and monitoring customer use of Adams’ network, products and services on an anonymous or depersonalised basis;

(viii) assisting Adams in fraud and crime prevention;

(ix) contacting you if necessary.

5. Retention of Personal Data

Adams will destroy any personal data it may hold in accordance with its internal policy. Personal data will only be retained for as long as Adams need it unless the personal data is also retained to satisfy any applicable statutory or contractual obligations or for the purpose of investigation, detection and prosecution of crime.

6. Disclosure and Sharing of Personal Data

All personal data held by Adams will be kept confidential but Adams may disclose information about you to the following parties:

(i) companies in the Adams Group and its subsidiary websites;

(ii) contractors, agents or suppliers who are involved in delivering the products and services you have ordered or used;

(iii) any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or other services to Adams in connection with the operation of its business;

(iv) law-enforcement or government bodies, regulatory bodies, courts or as required by law;

(v) any person to whom Adams is under an obligation to make disclosure under the requirements of any law binding on Adams or under and for the purposes of any guidelines issued by regulatory or other authorities with which Adams is expected to comply.

7. Security of Personal Data

Adams has adequate measures to protect your personal information from unauthorized access, accidental loss or destruction.

8. Privacy Policy Published

This Privacy Policy is subject to change from time to time and any changes will be posted on Adams website

If there is any inconsistency or conflict between the version posted on the website and the previous versions, this version shall prevail.

Office Address: Unit 720, 7/F, Tower A, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong