AI-Powered Loyalty Marketing Platform for F&B Businesses
“On average, increasing customer retention by just 5% can boost profits by 25-95%” — Harvard Business Review
Transform Your Restaurant's Customer Relationships
In today’s competitive F&B landscape, winning new customers is only half the battle—keeping them coming back is where true profitability lies. ShopOpx is specifically engineered for restaurants, cafes, and food service businesses looking to transform occasional diners into loyal brand advocates.
STRATEGIC ADVANTAGES
Why F&B Businesses Choose ShopOpx
Our platform addresses the unique challenges faced by small and medium-sized food establishments:
01
Busy service periods with no time for complex loyalty management
02
Integration headaches with existing POS systems
03
Limited marketing resources and technical expertise
04
Difficulty tracking customer preferences and behaviors
05
Struggle to communicate effectively with customers after they leave
01
Core Platform Capabilities
AI-Powered Analytics & Insights
Our intelligent analytics engine works silently in the background, analyzing customer behaviors to uncover valuable patterns:
Customer Segmentation
Automatically group customers based on visit frequency, spending habits, and ordering preferences
Churn Prediction
Identify at-risk customers before they stop visiting
Menu Optimization
Discover which menu combinations drive repeat visits
Peak Time Analysis
Understand when your loyal customers prefer to visit
02
Core Platform Capabilities
Seamless POS Integration
No more juggling between systems. ShopOpx integrates directly with major POS systems used across Asia:
Real-Time Synchronization
Customer purchases instantly update loyalty status
One-Click Installation
Most integrations complete in under 30 minutes
Tablet & Mobile Compatible
Works with modern mobile POS systems
Offline Capability
Continues functioning even during internet outages
03
Core Platform Capabilities
Multi-Channel Loyalty Programs
Create the perfect loyalty experience that matches your brand and customer preferences:
Program | Best For | Key Features |
|---|---|---|
Digital Stamp Cards | Cafés, Quick Service | Simple setup, familiar format, achievable rewards |
Points System | Full-Service Restaurants
| Flexible redemption, tiered benefits, premium feel
|
Subscription Model | Specialty F&B | Recurring revenue, premium experience, exclusivity |
Visit-Based Rewards | All F&B Types | Encourages frequency, simple to understand, easy to implement
|
04
Core Platform Capabilities
Automated Marketing Campaigns
Let our platform handle your marketing while you focus on creating amazing food experiences:
Birthday Rewards
Automatically send personalized offers on customer birthdays
Win-Back Campaigns
Trigger special offers when regular customers haven't visited
New Menu Alerts
Target promotions based on past ordering preferences
Quiet Period Boosters
Schedule special promotions during historically slow times
“Since implementing ShopOpx, our marketing essentially runs itself. We’ve seen a 28% increase in repeat visits while actually spending less time on marketing activities.” — Owner, Family Restaurant, Hong Kong
05
Core Platform Capabilities
Personalized Customer Experiences
Create memorable, personalized interactions that make customers feel valued:
Personalized Recommendations
Suggest items based on past purchases
Custom Greetings
Staff app shows customer preferences and history
Special Occasion Recognition
Acknowledge and reward customer milestones
Feedback Collection
Gather insights at the perfect moment
Mobile App
Features
Mobile App
Features
Our white-label mobile app can be fully customized with your branding:
- Digital Loyalty Cards - No more lost paper cards
- Mobile Ordering - Skip-the-line functionality
- Push Notifications - Skip-the-line functionality
- Social Sharing - Built-in features to share experiences
- Location Services - Proximity-based offers
Implementation &
Support
We understand the demands of running an F&B business—that’s why we’ve made implementation straightforward:
- Free Consultation - We analyze your specific business needs
- Same-Week Setup - Most clients are fully operational in 2-5 days
- Staff Training - Simple 30-minute training session for your team
- Ongoing Support - 24/7 chat support for any questions
- Regular Updates - Continuous improvements based on industry trends
Impact on Your Bottom Line
Impact on Your Bottom Line
Our existing F&B clients across Asia report:
- 22% increase in customer visit frequency
- 17% higher average transaction value from loyalty program members
- 31% reduction in marketing costs through automation
- 3.8x ROI on loyalty program investment within first 12 months
Ready to Transform Your Customer Relationships?
Take the first step toward building lasting customer loyalty:
- Schedule a Demo - See the platform in action with your actual business data
- Free 30-Day Trial - Experience full functionality with no commitment
- Custom Implementation - Tailored to your specific business needs
